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Our Policies and FAQ: Learn More About Our Company and Products

FAQ

Are your staff background checked?
Yes. All MyMakerScape staff members complete Level 2 fingerprint background screening through the Florida DCF system.

Do you accept Step Up for Students?
Yes. MyMakerScape is an approved Direct Pay Provider for eligible programs and classes.

Cancellation & Refund Policy
All sales are final. No refunds will be issued.

To receive a class credit, reschedule, or DIY kit option, please email flo@mymakerscape.com at least 24 hours before your scheduled class or event.

Missed Classes or Events
If you miss your class or event, you may:

  • Pick up a DIY kit within 30 days
  • Reschedule within 30 days
  • Attend an Open Makery session to complete your project

    No Shows & Same Day Cancellations
    No shows and same day cancellations are not eligible for class credit.

    Make Up Classes
    Sewing: Make ups may be available within the same semester
    Art: Students may continue or begin a new project during their next scheduled class

    Duplicate Orders
    If you accidentally place a duplicate order, contact us immediately. A small processing fee may apply due to non refundable payment platform fees.

What Is Open Makery?
Open Makery is our open studio experience where you can relax, create, and work at your own pace.

During Open Makery, you can:

 Choose from DIY kits, wood projects, canvas painting, and small crafts
 Use paints, tools, and materials provided
  Receive light guidance from our team

Good to Know

 Reservations are recommended
Walk ins are welcome based on availability
Children must be accompanied by an adult

Pricing
Projects start at $6 and increase based on project selection.

Want a specific project ready when you arrive? Let us know ahead of time. We cut many of our wood projects in house and may be able to prepare custom pieces.

FOOD & BEVERAGES

Guests are welcome to bring snacks and beverages to events held at our Indialantic and Cocoa Village studios.
Outside food and beverages are not permitted at partner venues, including restaurants and breweries.

PRIVATE PARTIES & MOBILE EVENTS

Pricing

  • Adults: Pricing varies by project
  • Kids parties start at $25 per participant
  • Travel fees may apply beyond 45 miles

Minimum Attendance
Private events require a minimum of 10 participants.

If your group is smaller, you may:

  • Pay the difference to meet the minimum
  • Reserve a table during Open Makery
  • Order DIY kits with a tutorial option

Travel Minimums

  • 10 to 20 miles: 10 guest minimum
  • 21 to 30 miles: 12 guest minimum
  • 31 to 40 miles: 15 guest minimum

Setup Information

  • Studio hosts may arrive up to 20 minutes early for food or decorations
  • Mobile event spaces should be ready before our team arrives

 

Deposits and host fees are non refundable.

GROUP EVENTS & FUNDRAISERS

We offer private workshops, school events, team building activities, scout workshops, and fundraising events at both studio locations or at your venue.

Large group and fundraising pricing may vary depending on project selection and group size.

 

For custom quotes or fundraising information, please email flo@mymakerscape.com.

SCHOLARSHIPS & REIMBURSEMENTS

MyMakerScape is an approved Direct Pay Provider for Step Up for Students.

Some eligible classes, workshops, Open Makery sessions, and specialty experiences may include a Step Up reservation code directly in the class description. If you do not see a code listed, please email flo@mymakerscape.com for assistance.

Please note:

  • Not all classes, workshops, or events are eligible for Direct Pay
  • EMA requests should be submitted within 24 hours after registering on our website to help secure enrollment

Families who prefer reimbursement may register through our website at the regular rate and submit receipts directly to Step Up for reimbursement. Provider documentation is available upon request.

 

Please make sure your student’s full name is entered correctly during checkout so it appears properly on receipts and documentation.

SEWING PROGRAM 

Do I need a sewing machine?
Sewing machines are provided during class. Students are welcome to bring their own machine with the power cord and foot pedal if preferred.

What if I’m a beginner?
New students should begin with Intro to Sewing or Sewing 101. Our instructors guide students step by step while teaching sewing machine basics, fabric cutting, reading patterns, and construction skills.

What if my child already has sewing experience?
That is perfectly fine. We work with a variety of skill levels and can often adjust projects based on experience and ability.

Will we only sew pillows and tote bags?
Beginner projects are chosen to help students learn important sewing skills and build confidence. It is not necessarily about the project itself, but the techniques and skills learned while completing it.

Our sewing classes follow a curriculum we have developed and refined over the past 10 years to help students build skills step by step. As students progress, they move into more detailed and personalized projects based on their experience and interests.

Can students work on different projects?
Yes. As students gain experience, projects may become more personalized based on skill level, pace, and interests.

What ages can join sewing classes?
Most sewing classes are designed for ages 8 and up, though some workshops may have different age recommendations listed in the class description.

 

ART CLASS & CAMP 

What do students learn in your art classes?
Our art classes and camps focus on building creative confidence while learning real art techniques and concepts through hands on projects and exploration.

We follow our EPIC and EASE curriculum frameworks, developed to help students learn foundational art skills, techniques, creativity, and artistic expression in a fun and engaging environment.

Will students create the same projects every semester?
No. Projects, themes, and mediums rotate throughout the year. Students may explore drawing, painting, mixed media, sculpture, design, process art, and more depending on the class or camp theme.

Are your art classes more craft based or skill based?
Our programs blend creativity with skill building. While projects are fun and engaging, students are also learning important artistic concepts, techniques, and creative problem solving skills throughout the process.

PRIVATE EVENTS & DEPOSITS

Reservations
A non-refundable deposit is required to reserve your date.

  • Small Groups: $100 deposit

  • Large Parties: 50% of the total cost due at booking

Your reservation is confirmed only when the deposit is received.
Remaining balances are due five (5) days prior to the event or on the day of the event, if pre-approved.

Refunds
Refunds are issued only if MyMakerScape cancels the event. Deposits and host fees are non-refundable.

ORDERING, SHIPPING & TURNAROUND

Processing & Turnaround Time

  • DIY Kits: Ship within 1–2 business days (may vary with order volume).

  • Finished Products: Ship within 3–10 business days.
    Turnaround times may extend during holidays or high-volume seasons.
    If you need an order by a specific date, please email us before purchase.

Local Pick-Up
Local pick-up is available at both locations:

  • 211 Willard Street, Cocoa, FL 32922

  • 344 Fifth Avenue, Suite 1, Indialantic, FL 32903

You will receive an email notification when your order is ready.
Orders must be picked up within 14 days to allow space for new orders.

 PHOTO POLICY

Photo Release
Photos may be taken during classes and events for promotional purposes.
If you prefer not to be photographed, please inform staff at check-in.

PRIVATE EVENTS AT YOUR LOCATION

Hosts must ensure the event area is paint-ready before arrival.
Due to insurance restrictions, MyMakerScape does not provide floor tarps.
Hosts are responsible for any excessive messes and agree to hold MyMakerScape harmless for damages or injuries.

CONTACT INFORMATION

General Inquiries & Bookings: flo@mymakerscape.com
Reschedules, Make-Ups: team@mymakerscape.com
 Sponsorships & Donations: team@mymakerscape.com
Website or Login Issues: mike@mymakerscape.com
Shipping or Project Questions: flo@mymakerscape.com

We appreciate your cooperation and look forward to creating with you at MyMakerScape.

Behavior Expectations

No running in our studio. No foul language, and no destroying of supplies or studio property.

Please send your kids in clothes that can get messy! While we provide smocks for protection, it’s always best to be prepared for some creative messiness.

We are not responsible for any damaged personal belongings or clothing.

Abusive or insulting remarks or actions towards our staff, instructors, or other participants are absolutely prohibited. Students who negatively disrupt class will be immediately excused from current and all future classes without warning. Ensuring a safe environment, both mentally and physically, is our utmost concern. Upon immediate termination, no payments or monies will be refunded.

If these are areas your child struggles with, classes at MyMakerScape may not be a good fit.

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